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The Benefits of AI-Powered Chatbots for Customer Support
Have you ever called customer service and felt like you were talking to a brick wall? It's frustrating, right? You just want a quick answer, but inst...
Posted on 10/5/2024
What You Need to Know About Agentic AI in Customer Service
Did you know that 80% of customer interactions could be handled by AI without human intervention by 2025? Mind-boggling, right? I stumbled upon this ...
Posted on 10/5/2024
Why AI-Powered Chatbots are the Future of Customer Service
The first time I encountered a chatbot, I was trying to book a flight online. I was having trouble with the website, and a little window popped up of...
Posted on 10/5/2024
The Ethical Considerations of Using AI in Customer Service
Have you ever called customer service only to be greeted by a robotic voice? How did it make you feel? If you're like me, it was probably a mix of ...
Posted on 10/03/2024
Top 10 AI Customer Service Tools to Watch in 2024
Do you remember the last time you had to call customer service? For me, it was a nightmare. I spent 40 minutes on hold only to be transferred betwe...
