Reduce Support Tickets by 50%
Empower Your Team with AI
Let AI handle the repetitive queries so your team can focus on what matters.
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What is AI Ticket Deflection?
AI Ticket Deflection is the process of using artificial intelligence to resolve customer inquiries automatically before they reach a human agent. By analyzing the customer's question and retrieving answers from a knowledge base, AI agents can handle up to 80% of routine tickets instantly, significantly reducing support volume and response times.
Automated Ticket Deflection
Resolve up to 80% of common questions (shipping, refunds, password reset) instantly.
Knowledge Base Integration
Train the agent on your existing Help Center, Notion docs, and PDFs in seconds.
Seamless Human Handoff
When AI can't solve it, easily escalate to a human agent via email, Slack, or ticketing system.
Consistent Quality
Ensure every customer gets accurate, on-brand answers every time.
Multilingual Capabilities
Provide native-level support in 100+ languages automatically.
Reduce First Response Time
Drop your FRT to near zero with instant AI replies.
CSAT Improvement
Faster answers mean happier customers and higher satisfaction scores.
Insightful Analytics
Identify gaps in your documentation based on what users are asking.
Scale Your Support, Not Your Costs
Provide enterprise-grade support experiences at a startup price point.
Your Knowledge Base, Activated
Turn static help articles into an interactive conversation.
Zero Wait Times
Customers get answers instantly, eliminating queue frustration.
Global Support
Support international customers without hiring local teams.
Data-Driven Support
Use conversation data to improve your product and documentation.
Connect Your Tools
Integrate with Zendesk, Intercom, Slack, and more.
Train on History
Upload past conversation logs to teach the AI how your best agents answer.
Live Website Training
Keep the agent updated automatically as your website changes.
Conversation Memory
The AI remembers context, making follow-up questions natural.
Security First
SOC2 compliant infrastructure keeps customer data safe.
Smart Escalation
Route complex issues to the right department automatically.
Custom Workflows
Create guided paths for returns, troubleshooting, and more.
Team Collaboration
Manage the agent together with your support team.