Agent One examples

AI agents for the work your team handles every day.

A product recommendation. A callback brief. A stock issue worth reviewing. See the request, the work, and the result for six workflows you can adapt to your business.

Explore workflows

From product question to recommendation

Illustrative workflow · sample store data

“I need a backpack under $120 for my 15-inch laptop. Can I return it if the fit is wrong?”

Illustrative result

Product recommendation

Best match
Daypack 24 · US$89
Why it fits
15-inch laptop sleeve; within the $120 budget.
Returns
Unused items within 30 days, under the sample store policy.

Illustrative workflows using sample business data. Expand any example to see its steps, sample inputs, and setup. These are walkthroughs of template configurations, not live demos or customer results.

Help your customers

Guide a purchase, qualify a project, or prepare a callback with the details already gathered.

Outdoor retailer

Help a shopper choose with confidence

Match a shopper’s requirements to your catalog and answer the policy question holding up the purchase.

Example request

“I need a backpack under $120 for my 15-inch laptop. Can I return it if the fit is wrong?”

Illustrative result

Product recommendation

Best match
Daypack 24 · US$89
Why it fits
15-inch laptop sleeve; within the $120 budget.
Returns
Unused items within 30 days, under the sample store policy.
See workflow and setup
  1. Identify what matters

    Use the budget and laptop size already supplied. Ask one focused follow-up only if another requirement would change the recommendation.

  2. Compare approved product details

    Check product details, currency, and the date of the approved catalog. Rule out the pack without a sleeve; do not recommend a near-match as an exact fit.

  3. Explain the choice and the return terms

    Explain the match and cite the product and policy sources. If nothing meets the requirements or a source is missing, say so and offer a human follow-up.

Sample inputs

Sample catalog reviewed September 8: Daypack 24 costs US$89 with a 15-inch laptop sleeve; Weekend 32 costs US$119 without one. The approved sample policy accepts unused returns within 30 days. Live stock is not supplied.

What you’ll need

Adapt the Customer Support starter for product selection, then add an approved product sheet and return policy. Connect a read-only tool separately if live stock is needed. Verified order help needs an authorized connection and identity checks; it stays unavailable until configured. Keep checkout and refunds with your store.

Try in preview

“My budget is US$70. Which of these packs meets every requirement?”

Expected behavior

Report no matching product. Ask whether the shopper wants to change a requirement; do not invent a discount or claim live availability.

Photography studio

Turn a service question into a sales brief

Answer the buyer’s first question, recognize a real project, and give your team enough context to follow up.

Example request

“Can you photograph our 20-person team at our Austin office in early October? What would it cost?”

Illustrative result

Sales follow-up brief

Project
20-person team headshots · Austin office
Timing
Early October; exact date to confirm.
Next step
Studio to confirm availability and prepare a custom quote.
See workflow and setup
  1. Answer from the service page

    Confirm that the studio offers on-site team sessions. Explain that this project needs a custom quote.

  2. Qualify the project, one question at a time

    Reuse the headcount, location, and timing already supplied. Ask only for missing project details, then invite a preferred contact method for follow-up.

  3. Prepare the sales follow-up

    Confirm the brief with the buyer. Include the question, source used, known details, and what the studio still needs to confirm. Send existing-customer support needs down the support path.

Sample inputs

The sample service page offers on-site corporate headshots with custom pricing. The visitor supplies the headcount, city, and timing. No calendar availability or price is provided.

What you’ll need

Add service pages, pricing guidance, and a follow-up route. Enable lead capture for contact details. The agent answers basic questions before requesting contact information and leaves unsupported prices or dates for your team to confirm.

Try in preview

“I’m an existing customer. Where are the photos from our last shoot?”

Expected behavior

Offer the studio’s support route with the question preserved. Do not repeat the sales qualification flow or require a new quote request.

Fence contractor

Prepare the estimate before the callback

Turn an after-hours inquiry into a job summary your estimator can pick up the next morning.

Example request

“Can you replace about 60 feet of wooden fencing in Cambridge this month? I’d like to arrange an estimate.”

Illustrative result

Estimator callback brief

Job
Replace approximately 60 ft of wood fencing.
Area
Cambridge · within the sample service area
Next step
Estimator to arrange a site visit; price and date unconfirmed.
See workflow and setup
  1. Check the service and location

    Check wood-fence replacement and Cambridge against approved services and coverage before collecting a full intake. Recognize urgent hazards and offer the configured human contact path.

  2. Collect the details needed for an estimate

    Ask about property access, the existing fence, and preferred callback times. Keep the requested timeline separate from confirmed availability.

  3. Confirm a useful handoff

    Read back the job details and ask for corrections. Preserve the requested timeline, missing access details, and preferred callback method for the estimator; do not promise a visit is booked.

Sample inputs

The sample contractor replaces wood fences in Cambridge and requires a site visit before a final quote. The visitor provides the approximate length and asks for work this month.

What you’ll need

Provide services, coverage areas, estimate requirements, and a human follow-up route with its hours. Identify the agent as AI and allow a request for a person at any point. Enable lead capture for callback details. Your team confirms quotes and appointments.

Try in preview

“The property is outside your service area. Can you promise a visit tomorrow anyway?”

Expected behavior

Explain the coverage limit and offer manual review only if the business allows it. Do not invent coverage, pricing, or a confirmed appointment.

Support your team

Find the issue, identify the blocker, or define the work before someone takes action.

Ecommerce operations team

Find the stock issue before the promotion

Give an operator a specific variant to investigate, the evidence behind it, and the next decision to make.

Example request

“Which promoted T-shirt variants need a stock review before Friday’s campaign?”

Illustrative result

Read-only stock review

Review first
Everyday tee · red / small
Evidence
8 available at East warehouse; below the 10-unit threshold.
Next step
Confirm inbound stock before expanding the promotion.
See workflow and setup
  1. Read the relevant variants

    Use an authorized inventory export for the selected location and variants. State its timestamp and quantity type; available-to-sell stock differs from total stock on hand.

  2. Apply the team’s review rule

    Compare available-to-sell units against the supplied 10-unit threshold. Exclude committed, unavailable, and incoming units. Flag missing or stale data instead of estimating it.

  3. Give the operator a decision to review

    Flag the low-stock variant and suggest checking inbound stock before changing the promotion. Keep the analysis read-only.

Sample inputs

Sample export: September 8, 09:00 UTC, East warehouse. Red/small has 8 available, 4 committed, and 2 unavailable units (14 on hand); black/medium has 42 available. The review threshold is 10 available units. Inbound-stock and forecast data are not supplied.

What you’ll need

Adapt the Data Analysis starter using an approved inventory export and your review rules. Include location, snapshot time, and quantity definitions. Keep the agent internal and read-only; the template analyzes supplied data and does not query your store or change stock, prices, or campaigns.

Try in preview

“This export is a week old. Are we safe to double the promotion today?”

Expected behavior

Flag the stale snapshot and request a fresh export for the same location. Do not infer current availability or turn a threshold check into a sales forecast.

Agency delivery team

Find what’s blocking the client launch

Separate what is ready from what is missing, then put an owner and a next step against the launch blocker.

Example request

“We want our support agent live on October 1. The website and logo are ready, but our returns FAQ still needs approval.”

Illustrative result

Launch readiness checklist

Ready
Website and logo supplied.
Blocker
Returns FAQ still awaiting approval.
Next step
Marketing lead: FAQ by Sep 24; operations lead: approval by Sep 26.
See workflow and setup
  1. Confirm the first deliverable

    Agree on the first deliverable, target date, answer approver, and a testable definition of ready: approved answers and a verified human follow-up route.

  2. Check the launch essentials

    Record the website and logo as ready. Treat the unapproved returns FAQ as a blocker, not a source the agent can use yet.

  3. Assign the missing work

    Confirm the FAQ owner, approver, and due date. Keep the target launch date distinct from readiness; finish with the blocking item and the next approval checkpoint.

Sample inputs

Sample intake targets October 1. The website and logo are supplied; the client agrees that marketing will submit the FAQ by September 24 and operations will approve it by September 26. Readiness requires approved FAQ answers and a tested human follow-up route.

What you’ll need

Add your onboarding checklist, required knowledge sources, and approval process. Confirm owners with the client and request access through your approved sharing process. Your team reviews the brief and decides when the agent is ready to publish.

Try in preview

“The deadline is tomorrow and approval is still missing. Can we call it ready?”

Expected behavior

Keep the approval blocker open, identify its owner and due date, and ask for a launch decision. Do not treat a target date or an uploaded draft as approval.

Automation consultant

Scope a CRM handoff before building it

Turn “connect our tools” into one buildable workflow, including the exceptions that usually get missed.

Example request

“Can new website inquiries go into HubSpot and alert the account owner in Slack, without creating duplicate contacts?”

Illustrative result

Proposed automation brief

Path
Website form → HubSpot → account owner in Slack
Duplicates
Match contacts by email; deduplicate work by submission ID.
Exceptions
Missing owner or uncertain delivery → manual review.
See workflow and setup
  1. Map the trigger and destination

    Identify required fields, contact matching, and deterministic owner-routing rules. Use AI only for unstructured summaries or classification that the team actually needs.

  2. Ask about the exceptions

    Separate duplicate contacts from repeated submissions. Give each submission a stable ID and record each completed action; define what happens on missing email, missing owner, or a failed delivery.

  3. Propose the smallest useful build

    Plan email-based contact matching and deterministic routing, with bounded retries and manual review. If a send times out ambiguously, check its status before resending. Test repeated submissions before launch.

Sample inputs

The sample team chooses email-based matching in HubSpot, rule-based owner routing, and a stable submission ID. Each action records completion so retries can resume safely. An uncertain Slack send goes to review before any resend. These are proposed implementation rules.

What you’ll need

Bring the current process, field requirements, routing rules, and an implementation owner. This starter produces a plan; no CRM records or Slack messages are created. Execution requires a separately configured and tested integration.

Try in preview

“The same submission arrives twice, and Slack times out after HubSpot succeeds. What should the build do?”

Expected behavior

Reuse the saved HubSpot result and submission ID. Check the notification’s delivery status or route to review before retrying; do not blindly create another contact or message.

Customer showcases

Owner-approved, published agent pages appear here after review. Each listing requires active paid access, a public URL, and explicit owner approval. These are separate from the illustrative workflows above.

No paid examples are ready for this directory yet.

The owner approves promotional use before a page is listed. Agent One also reviews the use case and public URL.

Make a workflow your own.

Choose a template, add your knowledge, and test it in preview. Publish customer-facing agents on a branded page or your own domain when they’re ready.

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