Agent One+Intercom

Add powerful AI capabilities to your Intercom setup. Deflect tickets before they reach your human agents.

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Key Features

What you can do with the Intercom integration.

  • Two-way conversation sync
  • Seamless human handoff
  • Intercom Inbox integration
  • Tagging and routing automation

Why use this integration?

Connecting Agent One to Intercom allows you to streamline your workflow and ensure data consistency across your organization.

Whether you need to automate support responses, capture leads, or sync your knowledge base, this integration bridges the gap between your AI agent and your daily operations.

How to Connect

1

Authorize the Intercom integration in your Agent One dashboard.

2

Choose to run Agent One as the primary bot or a backend assistant.

3

Configure handoff rules (e.g., 'If sentiment is negative, assign to team').

4

Sync your Intercom Articles to train the agent.

Ready to get started?

Log in to your dashboard to configure the Intercom integration.

Go to Settings

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