Agent One+Zendesk

Reduce ticket volume by resolving FAQs instantly with an AI agent that creates Zendesk tickets only when needed.

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Key Features

What you can do with the Zendesk integration.

  • Auto-resolve common tickets
  • Create tickets with full chat context
  • Sync Zendesk Help Center articles
  • Internal agent assist mode

Why use this integration?

Connecting Agent One to Zendesk allows you to streamline your workflow and ensure data consistency across your organization.

Whether you need to automate support responses, capture leads, or sync your knowledge base, this integration bridges the gap between your AI agent and your daily operations.

How to Connect

1

Enter your Zendesk subdomain in the Agent One dashboard.

2

Authenticate via OAuth.

3

Configure the 'Ticket Creation' trigger.

4

Enable 'Help Center Sync' to keep your agent trained on your KB.

5

Test the ticket creation flow.

Ready to get started?

Log in to your dashboard to configure the Zendesk integration.

Go to Settings

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