Can it look up order status?

Yes, if the customer provides their email and order number, the agent can fetch real-time status.

Does it recommend products?

Yes, it indexes your product catalog and can make recommendations based on customer queries.

The Shopify App installs the widget automatically via App Embeds. You just need to enable it in the Theme Editor.

Agent One+Shopify

Boost sales and reduce support tickets on your Shopify store with an AI agent that knows your products.

The Shopify integration connects your AI agent to your store's catalog, allowing it to recommend products and check order statuses for customers.

What you can do with the Shopify integration.

Why teams are connecting Agent One to Shopify.

Install the Agent One app from the Shopify App Store.

Connect your Agent One account.

Allow the app to sync your product catalog.

Configure the chat widget position and colors.

Enable 'Order Lookup' skill in the dashboard.

Start with the agent checkout path, then configure the Shopify integration in the dashboard.

Connect your custom AI agent directly to Slack channels to automate internal support, answer team questions, and summarize discussions.

Turn your Notion workspace into a powerful knowledge base for your AI agent. Automatically sync pages, databases, and docs to keep your agent smart.

Trigger workflows in over 5,000 apps whenever your AI agent receives a message, captures a lead, or detects a specific intent.